A significant portion of today’s workforce spends its time on the road. Whether its territory sales representatives, field service technicians, or other traveling client-facing professionals, employees have been mobile since the mass commercialization of cars in the early 1900s,and undeniably accelerated by the COVID-19 pandemic. While work-from-home arrangements remain more prevalent now than pre-pandemic times, a significant portion of the workforce still relies on commuting between accounts.
Recent data from the U.S. Census Bureau’s American Community Survey paints a clear picture: In 2022, an estimated 124M workers (76% of the US workforce) still hit the road for work purposes. This trend cuts across numerous industries, with professionals in sectors like food and beverage, medical device sales, construction, and field service topping the charts. It’s crucial to recognize the unique challenges they face by employing mobile teams and implement strategies to support their business success and commercial well-being.
Here are five key ways to empower your team members who are consistently behind the wheel:
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1. Invest in Mobile Tools:
Equipping your mobile workforce with the right tools is paramount for seamless communication and collaboration. Consider solutions like automated mileage tracking software and easy-to-use expense calculation apps. These tools simplify administrative tasks, reduce paperwork, and improve overall efficiency.
Furthermore, explore communication platforms designed with mobile functionality in mind. Instant messaging apps with robust features like file sharing and voice calling ensure your team stays connected irrespective of location. Cloud-based expense reporting tools and document management systems allow real-time document access and collaboration, keeping everyone on the same page.
2. Explore Flexible Work Policies:
Recognize that the traditional 9-to-5 workday might not be the most efficient model for your mobile team. Consider implementing flexible work arrangements that cater to the diverse needs of on-the-go professionals. This could involve offering staggered start and end times to accommodate travel schedules. Additionally, allowing for remote work days can provide much-needed flexibility, particularly after long commutes or overnight flights.
For instance, if an employee has an extended travel period culminating in a late-night arrival, consider offering them a work-from-home option the following day to allow for proper rest and recuperation. This initiative showcases empathy toward the unique demands of a mobile role and fosters a culture of trust and work-life balance.
3. Offer Ongoing Training and Development Opportunities:
Investing in the continuous skill development of your mobile team is essential for maintaining a competitive edge. However, traditional on-site training sessions might not be feasible for geographically dispersed employees.
Platforms like Stealth Seminar and other eLearning portals as well as pre-recorded webinars equip your team members with valuable knowledge and skills on their own schedule, from anywhere with an internet connection. Additionally, consider training sessions focused on the mobile tools you provide. This not only empowers them to leverage the functionalities to the fullest but also demonstrates your commitment to their continuous learning and growth regardless of their work setup.
Does your organization follow the best practices in people management? If ‘YES’, Apply Now and become an Amazing Workplaces® certified organization!
Register for the Amazing Workplaces® survey and certification – it’s your chance to benchmark your company against top performers, uncover hidden strengths and weaknesses, and embark on a journey to build a workplace that’s truly amazing using the 9 Pillar Framework. Know more
4. Build Wellness and Support Programs:
The constant travel and unpredictable schedules associated with mobile work can have a significant impact on employee well-being. As an organization, it’s our responsibility to implement programs that address these unique challenges.
Promote healthy habits by encouraging activity breaks during long commutes and providing access to remote fitness apps. Offer support programs tailored toward managing stress associated with travel, such as mindfulness and meditation resources. Consider offering ergonomic equipment recommendations for in-car workstations and provide access to mental health resources if needed.
5. Ensure Proper Cybersecurity Measures:
The rise of remote work environments necessitates robust cybersecurity best practices. Mobile teams, who often rely on public Wi-Fi networks, are particularly vulnerable to cyber threats. Invest in secure communication channels and equip employees with secure access solutions, such as virtual private networks (VPNs).
Organize cybersecurity awareness training sessions to educate team members on how to identify and prevent phishing attacks and protect sensitive company data. Provide them with clear guidelines on the appropriate use of work devices and ensure they utilize strong password management practices.
Empowering Your Mobile Workforce for Success
The rise of remote work has undeniably transformed the landscape of work. However, a substantial portion of the workforce remains geographically dispersed due to the nature of their jobs. These mobile teams face unique challenges, including long commutes, flexible schedules, and potential feelings of isolation.
The strategies outlined in this article provide a roadmap for leaders and organizations to empower their mobile workforce. By implementing solutions like mobile communication tools, flexible work arrangements, and accessible training opportunities, organizations can cultivate a more engaged and empowered mobile workforce.
This focus on employee well-being translates directly into tangible benefits for the organization. A well-supported mobile team experiences heightened productivity, increased job satisfaction, and ultimately, contributes significantly to organizational success.
Does your organization follow the best practices in people management? If ‘YES’, Apply Now and become an Amazing Workplaces® certified organization!
Register for the Amazing Workplaces® survey and certification – it’s your chance to benchmark your company against top performers, uncover hidden strengths and weaknesses, and embark on a journey to build a workplace that’s truly amazing using the 9 Pillar Framework. Know more
