Course objective:
Through this course, participants will learn a pragmatic approach that is both a system for inducing creativity and innovation and a framework for solving complex business HR problems. The course would help apply these principles to create service solutions that delight users.
Program takeaways :
- Develop toolkit
- Action learning
- Engage with experts
- Showcase your learning
Program highlights:
- 16 hours of classroom sessions
- On going interactive support by facilitator
- Action learning live project
- Project evaluation by industry experts
- Master practitioner certificate
Program outline:
- Human-centered Design concepts and theories
- Needs Finding methods
- Interviewing and Empathy-Building Techniques
- Making sense of Observations and Insights
- Defining a Point of View
- Ideation
- Developing and Testing Prototypes
- Defining and Testing Business Models and Business Cases
Learning outcomes:
- Develop viable solutions to user challenges using the design thinking and hypothesis-driven innovation
processes. - Gain user empathy through observation and interviewing, and develop user insights to identify unmet needs.
- Use multiple brainstorming techniques to find innovative solutions.
- Prototype a solution to a user challenge.
- Develop and test a business model or business case to support the viability of the solution.
| Duration | 16 hrs |
|---|---|
| Ideal Batch Size | 5 -10 participants |
| Target Audience | HR, Finance, Business analysts, Business owners |
| Costing | On request |
| Certificate | E- certificate Included |
For more details please mail us at:
- Trainings@amazingworkplaces.co
- trainings.amazingworkplaces@gmail.com
Or call at: 93119 11625
