Design Thinking for HR – Master Certification


Course objective:

Through this course, participants will learn a pragmatic approach that is both a system for inducing creativity and innovation and a framework for solving complex business HR problems. The course would help apply these principles to create service solutions that delight users.

Program takeaways :

  • Develop toolkit
  • Action learning
  • Engage with experts
  • Showcase your learning

Program highlights:

  • 16 hours of classroom sessions
  • On going interactive support by facilitator
  • Action learning live project
  • Project evaluation by industry experts
  • Master practitioner certificate

Program outline:

  • Human-centered Design concepts and theories
  • Needs Finding methods
  • Interviewing and Empathy-Building Techniques
  • Making sense of Observations and Insights
  • Defining a Point of View
  • Ideation
  • Developing and Testing Prototypes
  • Defining and Testing Business Models and Business Cases

Learning outcomes:

  • Develop viable solutions to user challenges using the design thinking and hypothesis-driven innovation
  • Gain user empathy through observation and interviewing, and develop user insights to identify unmet needs.
  • Use multiple brainstorming techniques to find innovative solutions.
  • Prototype a solution to a user challenge.
  • Develop and test a business model or business case to support the viability of the solution.
Duration16 hrs
Ideal Batch Size5 -10 participants
Target AudienceHR, Finance, Business analysts, Business owners
CostingOn request
CertificateE- certificate Included


For more details please mail us at:



Or call at: 93119 11625


See also  Problem Solving & Decision Making

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