Improving emotional intelligence is vital to promoting engagement and productivity. People with high emotional intelligence understand feelings and know how to control them. They can also perceive and understand other people’s emotions, and possess good problem-solving skills.
Emotional intelligence is important in the workplace. It improves wellness and drives professional achievement, serves managers by building motivated and engaged teams, and profits organizations by increasing productivity and efficiency.
An emotionally intelligent employee will be more open and relevant in understanding the meaning and motivations of co-workers, and at the same time will do a better job of asserting his or her personal thoughts.
Smart leaders are quick to work on the attributes in an organization that enhance trust and much of their time should be spent on building a culture that strengthens these attributes.. Empathy has to be a Top Down approach as we have to lead by example and motivate the rest to join us.