Refund Policy for Amazing Workplaces®
Effective Date: June 1, 2023
Thank you for choosing our services at Amazing Workplaces®. We are committed to providing excellent HR related solutions to our clients. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines the terms and conditions governing refunds for our services.
- Scope of Refund Policy:
This Refund Policy applies to all services provided by Amazing Workplaces® for which clients have made payment.
- Refund Eligibility:
2.1 Service Non-Delivery: If, for any reason, we fail to deliver the agreed-upon services within the specified timeframe, you may be eligible for a refund. This includes situations where we cannot start or complete the project due to factors within our control.
2.2 Service Deficiency: If you are dissatisfied with the quality of the delivered services or feel that they do not meet the agreed-upon specifications, you may request a refund. To be eligible, you must provide detailed documentation and evidence of the deficiency within 15 days from the delivery date.
3. Refund Process:
3.1 Contacting Support: To initiate a refund request, please contact our customer support team at +91 9311911625. Please provide relevant details, including your name, invoice number, and a clear description of the issue.
3.2 Review and Assessment: Once we receive your refund request, we will review the provided information and assess its eligibility within 30 days. We may require additional information or clarification during this process.
3.3 Refund Decision: After reviewing your refund request, we will notify you of our decision via email. If your request is approved, we will initiate the refund within 7 days of refund approval through the original payment method.
3.4 Refund Amount: The refund amount will be determined based on the specific circumstances of your request. It may include a full or partial refund, depending on the extent of the service non-delivery or deficiency.
4.Exclusions:
4.1 Change of Mind: Refunds will not be provided for situations where the client simply changes their mind or no longer requires our services.
4.2 Third-Party Services: If our services are dependent on third-party providers, we cannot be held responsible for their actions or any resulting delays or deficiencies. In such cases, refunds will be subject to the policies of the respective third-party providers.
5. Modifications to the Refund Policy: We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website. It is your responsibility to review the policy periodically for any updates.
6. Contact Us:
If you have any questions or concerns regarding this Refund Policy, please contact us at contact@amazingworkplaces.co
By using our services and making payment, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms and conditions.
Ambra Universal Private Limited
D 40, Level 4, Sector 10, Noida
+91 93119 11625